Support
Attention current customers: All active support issues and software updates can now be found exclusively in the Customer Portal.
Unlimited Access to Unmatched Technical Assistance.
From unlimited phone and e-mail-based assistance to above-and-beyond technical expertise and postal industry awareness, Bell and Howell is dedicated to providing the help you need, when you need it—at no additional cost above your base software license.
In fact, in a 2010 Customer Support survey, 95.8% of Bell and Howell customers are either "satisfied" or "very satisfied" with Customer Support's in-depth understanding of Bell and Howell products and Postal regulations. Additionally, 99.3% of customers would recommend Bell and Howell Support to others.
Beyond standard support, online Express Learning Sessions and the customer-exclusive User Forums offer high-impact training and important industry tips and information.