The Bell and Howell Advantage

Working with Bell and Howell BCC, LLC means much more than just using powerful software at remarkable value. Both Bell and Howell's 70-year history and BCC Software's 30-year history of growth and unbeatable customer satisfaction are derived from a shared, ironclad commitment to ongoing mailing technology product development and the "How Can We Help?" spirit that influences every aspect of our work.

Unlimited Customer Support

• Expert In-House Assistance: USPS Mailpiece Quality Control certification is standard for members of Bell and Howell's BCC Solutions Support team.
• Fast Connections to Live Help: Minimal hold times ensure quick resolution of problems.
• Express Learning Sessions: These free online tutorials offer live or pre-recorded assistance on a variety of software-specific topics.
• Reliable Updates: Bimonthly CASS™ (ZIP + 4®/DPV™/LACS^Link™) and program updates are shipped on CD/DVD.
• User Forums: Located within the exclusive Customer Portal, our Forums are a bustling online user community—the largest in the mailing industry—where user questions are answered by peers, Bell and Howell developers and support technicians, and even company executives.

Corporate Stability

BCC Software was founded in 1978 by K. Jon Runstrom and delivered mailing technology solutions under the BCC name for over 30 years. BCC was purchased by BÖWE BELL + HOWELL in 2005 and in 2011, BÖWE BELL + HOWELL became Bell and Howell, as did BCC. Bell and Howell’s BCC solutions continue to be produced, managed, and supported from the same Rochester, NY headquarters it has occupied since 1997.